1. Overview
At GoldStandard Certifications, we are committed to delivering high-quality 35 hours of instructor-led PMP® training designed to prepare participants for certification success.
To reinforce our commitment to learner outcomes, we offer a 100% Money-Back Guarantee for our live instructor-led training programs, subject to the terms and conditions outlined below.
2. Applicability
- This guarantee applies only to live instructor-led PMP® training programs (online or classroom)
- This guarantee is not applicable to self-paced or recorded learning programs
3. Eligibility Criteria
To qualify for the Money-Back Guarantee, participants must meet all of the following conditions:
- Attend 100% of the training program (all 4 days are mandatory)
- Actively participate in all training sessions
- Complete all assigned course activities, including mock tests and practice exercises
- Attempt the PMP® certification exam within 30 days of completing the training
- Attempt the PMP® certification exam up to three (3) times
- Provide valid proof of all exam attempts and results
4. Guarantee Applicability
Participants who meet all eligibility criteria and:
- Do not pass the PMP® certification exam after three (3) attempts
Will be eligible for:
- A 100% refund of the training fee
5. Request Process
To request a refund under this guarantee, participants must:
- Submit a request via email to support@goldstandardcertifications.com
- Include:
- Proof of full training attendance
- Proof of all three exam attempts and results
- Submit the request within 7 days of the final exam attempt
6. Non-Eligible Cases
The Money-Back Guarantee will not apply if:
- The participant did not attend all 4 days of training
- The participant did not attempt the exam three times
- The exam was not attempted within the recommended timeframe
- Required course activities were not completed
- The request is submitted beyond the specified timeline
- The training enrolled was self-paced or non-instructor-led
7. Refund Processing Timeline
- Approved refunds will be processed within 21 business days
- Refunds will be issued via the original method of payment
8. Important Notes
- This guarantee applies per participant and per enrollment
- GoldStandard Certifications reserves the right to verify all submitted documentation before processing refunds
9. Commitment to Learner Success
We are committed to supporting our participants throughout their PMP® journey through structured training, expert instruction, and exam-focused preparation.