100% Money-Back Guarantee Policy – 35 Hours PMP® Instructor-Led Training

1. Overview

At GoldStandard Certifications, we are committed to delivering high-quality 35 hours of instructor-led PMP® training designed to prepare participants for certification success.

To reinforce our commitment to learner outcomes, we offer a 100% Money-Back Guarantee for our live instructor-led training programs, subject to the terms and conditions outlined below.

2. Applicability

• This guarantee applies only to live instructor-led PMP® training programs (online or classroom)
• This guarantee is not applicable to self-paced or recorded learning programs

3. Eligibility Criteria

To qualify for the Money-Back Guarantee, participants must meet all of the following conditions:

• Attend 100% of the training program (all 4 days are mandatory)
• Actively participate in all training sessions
• Complete all assigned course activities, including mock tests and practice exercises
• Attempt the PMP® certification exam within 30 days of completing the training
• Attempt the PMP® certification exam up to three (3) times
• Provide valid proof of all exam attempts and results

4. Guarantee Applicability

Participants who meet all eligibility criteria and:

• Do not pass the PMP® certification exam after three (3) attempts

Will be eligible for:

• A 100% refund of the training fee

5. Request Process

To request a refund under this guarantee, participants must:

• Submit a request via email to support@goldstandardcertifications.com
• Include:
  • Proof of full training attendance
  • Proof of all three exam attempts and results
• Submit the request within 7 days of the final exam attempt

6. Non-Eligible Cases

The Money-Back Guarantee will not apply if:

• The participant did not attend all 4 days of training
• The participant did not attempt the exam three times
• The exam was not attempted within the recommended timeframe
• Required course activities were not completed
• The request is submitted beyond the specified timeline
• The training enrolled was self-paced or non-instructor-led

7. Refund Processing Timeline

• Approved refunds will be processed within 21 business days
• Refunds will be issued via the original method of payment

8. Important Notes

• This guarantee applies per participant and per enrollment
• GoldStandard Certifications reserves the right to verify all submitted documentation before processing refunds

9. Commitment to Learner Success

We are committed to supporting our participants throughout their PMP® journey through structured training, expert instruction, and exam-focused preparation.